Delivery Information

Q: UK MAINLAND ONLY

Optional delivery charges: Tracked Express Delivery - (1-2 working days) Orders placed before 2pm on a working Monday to Thursday will mostly be delivered the next working day. Orders placed after 8am on a working Monday to Thursday, or any time on a Friday, Saturday and Sunday will be delivered in two working days’ time from when the order was placed. You will receive a tracking code via email and / or SMS to allow you to track your package to your door. Saturday Delivery: £9.95 Orders placed on Friday before 11:30 am will be delivered on Saturday via DPD. You will receive an email / SMS notification with your estimated time slot once the parcel is with DPD.

Q: UK, CHANNEL ISLANDS AND NORTHERN IRELAND

Tracked Delivery (DPD Courier) – (2-3 working days) You will receive a tracking code via email and / or SMS to allow you to track your package to your door.

Q: REPUBLIC OF IRELAND AND EUROPEAN UNION*

Tracked Delivery (Fedex) – (2-4 working days) Next Day Delivery: Available where possible (depending on destination and order time) Please note: We are currently experiencing some delivery delays in Italy due to customs. We recommend allowing a few extra days for your order to arrive. We do not currently deliver to Russia or Ukraine. Applies to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Q: USA, CANADA AND REST OF THE WORLD*

Tracked Delivery (Fedex): 2–4 working days The delivery cost outside of the EU includes all applicable duties and customs charges, which are calculated at checkout. There will be no additional charges upon delivery. For further information, please contact us at info@sarahchapman.com and state your Order Number in the email. You will also find your tracking information (once available) in the My Account section of the website. Includes United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States, China, India, Monaco, Saudi Arabia, South Africa, Turkey and Oman.

Delivery Information - Standard Tracked Express Delivery: £3.75, or FREE on orders over £40

Please Note:

- We are unable to deliver to Russia, Ukraine, or Israel at this time. We apologise for any inconvenience.

- We currently cannot deliver to P.O. Boxes or British Forces Postal Offices.

Please select your region below to view available delivery options, destinations, costs, and estimated delivery times.

All UK prices include VAT. For orders outside the UK, VAT is not applied.

For large orders, we reserve the right to adjust the shipping rate. You will be notified before any additional charges are made.

While we aim to meet all delivery timeframes, unforeseen delays may occasionally occur.

Delivery Destinations & Options

UK MAINLAND ONLY

Optional delivery charges:

Tracked Express Delivery - (1-2 working days)

Orders placed before 2pm on a working Monday to Thursday will mostly be delivered the next working day. Orders placed after 8am on a working Monday to Thursday, or any time on a Friday, Saturday and Sunday will be delivered in two working days’ time from when the order was placed.

You will receive a tracking code via email and / or SMS to allow you to track your package to your door.

Saturday Delivery: £9.95

Orders placed on Friday before 11:30 am will be delivered on Saturday via DPD. You will receive an email / SMS notification with your estimated time slot once the parcel is with DPD.

UK, CHANNEL ISLANDS AND NORTHERN IRELAND

Tracked Delivery (DPD Courier) – (2-3 working days)

You will receive a tracking code via email and / or SMS to allow you to track your package to your door.

REPUBLIC OF IRELAND AND EUROPEAN UNION*

Tracked Delivery (Fedex) – (2-4 working days)

Next Day Delivery: Available where possible (depending on destination and order time)

Please note: We are currently experiencing some delivery delays in Italy due to customs. We recommend allowing a few extra days for your order to arrive.

We do not currently deliver to Russia or Ukraine.

Applies to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

USA, CANADA AND REST OF THE WORLD*

Tracked Delivery (Fedex): 2–4 working days

The delivery cost outside of the EU includes all applicable duties and customs charges, which are calculated at checkout. There will be no additional charges upon delivery.

For further information, please contact us at info@sarahchapman.com and state your Order Number in the email. You will also find your tracking information (once available) in the My Account section of the website.

Includes United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States, China, India, Monaco, Saudi Arabia, South Africa, Turkey and Oman.

SURCHARGES

Please note that any orders for more than 5 products to be shipped outside of the UK will be subject to an additional delivery fee based on the total package weight.

Tracking

TRACK YOUR DELIVERY

To track your Sarah Chapman parcel, please click the 'View your order' button on your shipping confirmation email. Should you require any assistance tracking your delivery, please contact our team at customercare@sarahchapman.com or use our Live Chat.