This is a beautiful cleanser. It smells really nice and as a really luxurious experience. I reduced one star just because of the price. It melts into skin with a flannel gets rid of all traces of make-up so it is really effective.
Ultimate Cleanse is as it's name says my Ultimate cleanser. I have used this for years and my skin loves it. All traces of make up are melted away even on my eyes
The scent is delicious and my skin is refreshed cleansed and cared for.
Dear Carol,
Thank you for your review.
We're delighted to hear that Ultimate Cleanse has become your ultimate cleanser over the years. It's fantastic to know it effortlessly melts away all traces of makeup, including eye makeup, while leaving your skin feeling refreshed, nourished and beautifully cared for.
We're especially pleased that you enjoy its signature fragrance it's one of the things our customers love most about incorporating Ultimate Cleanse into their daily skincare ritual.
All the Best
Jack
Sarah Chapman Customer Care
Best face maak on the market Period.
Dear Customer,
Thank you for your incredible review.
We're absolutely delighted to hear you consider our Spicule Collagen Infusion Mask the best face mask on the market.
Inspired by Sarah Chapman's renowned in clinic microneedling facials, this innovative two-step treatment is designed to leave skin looking smoother, firmer and beautifully radiant after every use.
Thank you for taking the time to share your experience and for choosing Sarah Chapman. We hope you continue to enjoy your at home facial ritual.
Warm regards,
Jack
Sarah Chapman Customer Care
love it!
I use it every night and my skin feels brighter.
Dear Ying,
Thank you for your wonderful review!
We're so pleased to hear you're loving your skincare and that it has become part of your nightly routine. Consistency really is key, and it's fantastic to know you're already noticing a brighter, more radiant complexion.
Warmest wishes
Jack
Sarah Chapman Customer Care
Ordered these to try before a wedding, a really good product, my skin looked clearer, lines reduced and dewy the next morning. Will def keep using.
Dear Customer,
Thank you so much for taking the time to share your review.
We're delighted to hear you're enjoying the Spicule Collagen Infusion Mask. It's wonderful to know that you're experiencing the instant plumping and radiance, it's designed to deliver.
We truly appreciate your support and look forward to being part of your skincare journey for many more pampering moments.
All the best
Jack
Sarah chapman Customer Care
I love how it makes my skin dewy. Easy to reapply over makeup
Dear Cathrine,
Thank you for your kind review!
We’re so pleased to hear that you’re enjoying Skin Insurance SPF 50+ Tinted.
We designed it to provide broad-spectrum SPF 50+ protection while enhancing the complexion with a radiant, natural-looking glow, making it effortless to top up your sun protection throughout the day.
Thank you for sharing your experience, and we hope it continues to be a staple in your daily skincare routine!
Warmest wishes
Jack
Sarah Chapman Customer Care
I love love love this product - my skin feels cleaned and nourished. Almost helps me get over the loss of the Glow face elixir 😢
Dear Bonnie,
Thank you for your wonderful review!
We’re delighted to hear how much you’re loving Ultimate Cleanse and that it leaves your skin feeling beautifully cleansed, nourished and comfortable.
We completely understand how much you'll miss the Glow Face Elixir. While the Glow range has now been discontinued, the closest alternative we recommend is our Vitamin C Power Range. Designed to target dullness, uneven skin tone and the early signs of ageing, it helps restore radiance while supporting collagen production and protecting against environmental stressors. It’s a fantastic choice for achieving the luminous, healthy-looking glow you loved.
Thank you again for your continued support, and we hope you continue to enjoy your Sarah Chapman skincare journey.
All the Best
Jack
Sarah Chapman Customer Care
Works really well with the cleansing balm and my skin feels great clean but nourished and calm.
Dear Bonnie,
Thank you for your wonderful review. We're delighted to hear that you're enjoying the Professional Cleansing Mitt.
It's fantastic to know that it pairs so well with your cleansing balm and helps leave your skin feeling thoroughly cleansed while still nourished and comfortable. The soft cotton fibres are designed to gently lift away cleanser, makeup and impurities without disrupting the skin's natural balance, so we're pleased to hear your skin feels calm and cared for after use.
Thank you for taking the time to share your experience and for choosing Sarah Chapman.
All the Best
Jack
Sarah Chapman Customer Care
I love this product. It leaves my skin plump and smooth and is a fantastic base for makeup too.
Dear Rebecca,
Thank you for your lovely review. We're delighted to hear that you're enjoying Morning Facial.
It's wonderful to know that it leaves your skin feeling plump, smooth and beautifully prepared for the day ahead. We're especially pleased to hear that it works so well as a base for makeup, helping to create a hydrated and radiant canvas.
Thank you for taking the time to share your experience and for choosing Sarah Chapman. We hope you continue to enjoy the benefits of Morning Facial as part of your daily routine.
All the Best
Jack
Sarah Chapman Customer Care
I use Skin Insurance every day, and choose the factor 50 version from April until into October. My skin looks and feels great and I feel confident that it's protecting my skin whenever I'm outside.
It's so easy to apply, gives just enough coverage to enhance without losing the natural look of the skin.
I always recommend it to friends.
Dear Anna,
Thank you for your wonderful review. We're delighted to hear that Skin Insurance has become an everyday essential in your skincare routine.
It's fantastic to know that you feel confident in the protection it provides while also enjoying the lightweight coverage and natural-looking finish. We designed Skin Insurance to combine high-performance sun protection with skincare benefits and a beautifully wearable tint, so it's wonderful to hear it's delivering on all fronts for you.
We're especially grateful that you recommend it to your friends there's no greater compliment. Thank you for your continued support and for taking the time to share your experience with us.
All the Best
Jack
Sarah Chapman Customer Care
I really like this night cream. Its my first time ordering this, and i can see a difference in the morning. My skin looks well rested, and refreshed.
Dear Customer,
Thank you for your lovely review. We're delighted to hear that you're enjoying Digital Rest Night Cream.
It's wonderful to know that this is your first time using the product and that you're already seeing a difference when you wake up. Hearing that your skin looks well-rested, refreshed and revitalised by morning is exactly what we hope to achieve with Digital Rest.
Thank you for taking the time to share your experience. We hope you continue to enjoy the benefits as part of your evening skincare routine.
All the Best
Jack
Sarah Chapman Customer Care
I love the texture of this cream I use it as part of my Sarah chapman regime. I am noticing a difference but it’s early days.
I will continue to use it will I am sure strengthen, brighten and target visible signs of ageing on my skin I have noticed slight difference. I will continue to use it. Thanks
Dear Sundeep,
Thank you for taking the time to share your experience with Icon Day.
We're delighted to hear that you're enjoying the texture of the cream and that it has become part of your Sarah Chapman skincare routine. It's encouraging to know that you're already noticing some positive changes, even in the early stages of use.
Many of the benefits of vitamin A skincare become more apparent with continued, consistent use, so we're pleased that you're planning to continue with the product. We hope you continue to see improvements in skin brightness, strength and the appearance of fine lines and other visible signs of ageing over time.
All the Best
Jack
Sarah Chapman Customer Care
I love this age repair concentrate it’s not greasy it glides on my skin. My skin is softer and brighter.
Dear Customer,
We're so happy to hear you love the Age Repair Concentrate and are seeing such great results.
It's wonderful to know that you love the lightweight, non-greasy texture and how effortlessly it glides onto the skin. We're especially pleased to hear that you've noticed your skin feeling softer and looking brighter since incorporating it into your routine.
Thank you for taking the time to share your experience and for choosing Sarah Chapman. We hope you continue to enjoy the benefits of Age-Repair Concentrate.
Warmest wishes
Jack
Sarah Chapman Customer Care
I love this product. It produces a lovely, even dewy glow and gives me the 50 SPF I’m looking for.
I use it in summer when I want a light coverage.
I am fair skinned and don’t find it too dark.
As with all Sarah Chapman products, the most annoying thing is I don’t know when it’s running low as you can’t see the contents.
Dear Ailsa,
Thank you for your wonderful review. We're delighted to hear that you're enjoying the dewy glow, light coverage and high SPF protection that Skin Insurance provides.
It's especially helpful to hear your experience as someone with fair skin, and we're pleased that you've found the tint works well for your complexion.
We completely understand your comments regarding not being able to see how much product remains in the bottle. The packaging is intentionally opaque to help protect the active ingredients from light exposure, ensuring the formula remains as effective as possible throughout its use.
Thank you again for taking the time to share your feedback and for choosing Sarah Chapman.
Warmest wishes
Jack
Sarah Chapman Customer Care
Amazing protection incorporated into a morning moisturiser.
Dear Customer,
Thank you for your review. We're delighted to hear that you're enjoying Skin Insurance.
Combining broad-spectrum sun protection with daily hydration was a key part of the formulation, so it's wonderful to know you're finding it an effective addition to your morning routine. Daily SPF is one of the most important steps for maintaining healthy, youthful-looking skin, and we're pleased that Skin Insurance makes this step both simple and enjoyable.
Thank you for choosing Sarah Chapman and for sharing your experience.
All the Best
Jack
Sarah Chapman Customer Care
The texture and smell are devine by far the best overnight facial oil ive ever tried. A repeat purchase for me. Wouldnt be without it.
Dear Joanne,
Thank you for your wonderful review. We're delighted to hear that Overnight Facial has become a staple in your skincare routine.
It's fantastic to know that you love both the luxurious texture and the signature aroma, and we're especially pleased that it stands out as the best overnight facial oil you've used. Hearing that it's a repeat purchase and a product you wouldn't want to be without is the highest compliment we could receive.
Thank you for taking the time to share your experience and for your continued support of Sarah Chapman.
Warm regards,
Jack
Sarah Chapman Customer Care
I use this as part of my morning routine after throughly cleansing ..my skin loves this product once again as with all of Sarah Chapman products this gentle facial oil is a must before moisturising.
Dear Mandy,
Thank you for your wonderful review! We're thrilled to hear that Morning Facial has become a favourite part of your morning routine.
It's lovely to know that your skin responds so well to the nourishing yet lightweight formula and that it fits seamlessly into your regimen before moisturising. Your kind words about our products mean so much to us, and we're delighted that Morning Facial has earned a place in your daily skincare ritual.
Thank you for sharing your experience and for your continued support of Sarah Chapman Skinesis.
Warmest wishes
Jack
Sarah Chapman Customer Care
Great and best start to the day using facial massage and roller invigorating my skin before following with serum ..moisturiser and SPF
Dear Mandy,
Thank you for your kind review
We're delighted to hear that Ultimate Cleanse has become such an important part of your morning skincare routine.
It's fantastic to know you're enjoying the refreshing experience and that it helps prepare your skin perfectly for the rest of your regimen. We love hearing how our products fit seamlessly into our customers' daily rituals.
Thank you for sharing your experience, and we hope you continue to enjoy the benefits of Ultimate Cleanse every day.
Warmest wishes
Jack
Sarah Chapman Customer Care
These are very effective at cleansing & removing my make-up.
l really love that it has the two sides and they are very different in textures.
Dear Faye,
We're so pleased to hear that you're enjoying the Professional Cleansing Mitts and finding it effective at both cleansing and removing makeup.
The dual-texture design is one of our favourite features too, so it's wonderful to know you're appreciating the different benefits each side offers.
Thank you for taking the time to share your experience, and we hope you continue to enjoy your cleansing routine with them.
All the Best
Jack
Sarah Chapman Customer Care
I have tried many sheet masks and had become quite cynical given the hype and proliferation of them - and now I’m on the second batch of these - I’ll never look back! An instant skin pick me up delivering glow and plump. A must before a night out or before that important meeting to give a dose of confidence and lift.
Dear Nicola,
Thank you for taking the time to share your experience with our Spicule Collagen Infusion Mask.
We love hearing from customers who were initially sceptical about sheet masks and then discovered just how transformative this treatment can be. It's fantastic to know that you're already on your second box and seeing the instant glow, plumping, and skin-refreshing benefits that make this mask such a favourite.
We couldn't agree more that it's the perfect treatment before a special occasion, night out, or important meeting when you want your skin to look and feel its absolute best.
We truly appreciate your support and look forward to accompanying you on your skincare journey.
All the Best
Jack
Sarah Chapman Customer Care
Amazing lip balm, I always feel my lips chopped dry, now they are way way better. I use it all time in the day, not only in the night. Its a recovery for dry lips. Will bring another one soon.
Dear Customer,
Thank you for your wonderful review. We’re delighted to hear that our Overnight Lip Concentrate has helped transform your dry, chapped lips and become a staple in your daily routine.
While it’s designed as an overnight treatment, many of our customers love using it throughout the day for an extra boost of nourishment and comfort whenever their lips need it. It’s fantastic to hear that you’ve experienced such a noticeable improvement.
Thank you for sharing your experience, and we look forward to welcoming you back for your next purchase soon.
All the best
Jack
Sarah Chapman Customer Care
This product was so amazing, I bought one as a tester and loved it so much, I bought a box of 4 :)
Dear Mrs Wetton,
Thank you for your review!
We're thrilled to hear that your first experience with the Spicule Collagen Infusion Mask impressed you so much that you came back for a full box of four.
Thank you for sharing your experience and for your continued support.
Warm regards,
Jack
Sarah Chapman Customer Care
I was excited to try this , so far so good , I’ve only been using it for a few weeks so early days.
Dear Sharon,
Thank you for your review!
We're delighted to hear you're enjoying your experience with the Neck & Chest Rejuvenating Complex so far. The neck and décolletage can often take a little longer to show visible improvements, so it's great that you're already feeling positive after just a few weeks of use.
With continued application, the formula is designed to help improve the appearance of firmness, hydration, and overall skin quality in these often-overlooked areas.
We look forward to hearing how you get on as you continue your skincare journey.
Warm regards,
Jack
Sarah Chapman Customer Care
A staple in my night time routine for years , I order it on repeat
Dear Sharon,
Thank you for your review.
We're thrilled to hear that Overnight Facial has remained a staple in your evening skincare routine for so many years. Designed to nourish, hydrate, and support the skin overnight, it's wonderful to know it continues to earn its place as a repeat purchase.
Thank you for your continued loyalty and for taking the time to share your experience.
Warm regards,
Jack
Sarah Chapman Customer Care