A lovely addition to my routine. Plus I’ve noticed an improvement after a few weeks
Hi Karen,
Thank you for sharing your wonderful review.
We are so pleased to hear that Age-Repair Serum has become a lovely addition to your routine and that you have already started to notice improvements after a few weeks of use.
Designed to help support smoother, more youthful-looking skin over time, it is always wonderful to hear when customers begin seeing visible results.
Warmest wishes,
Jack
Sarah Chapman Customer Care
A wonderful product which does work. I used it first as an item within a set, it become a firm favourite and I purchased the full size. It has also worked wonders on my skin on my neck and jawline which was left very red after having Shingles. Easily absorbed and a little goes a long way.
Dear Linda,
Thank you for taking the time to share your experience with us.
We’re so pleased to hear the product became such a firm favourite after first discovering it in one of our sets. It’s wonderful to know you’ve found it so beneficial and that it has become such a valued part of your routine. We also love hearing that a little goes a long way and that it absorbs beautifully into the skin.
Thank you again for your lovely feedback and for being part of the Sarah Chapman community.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Contains every anti ageing ingredient in one lovely, nourishing product. Love the way it sinks into my skin, giving me a glowy rested look in the morning.
Dear Linda,
Thank you for taking the time to share your lovely review.
We’re delighted to hear how much you’re enjoying the product and that it has become such a nourishing part of your routine.
There’s nothing better than waking up to skin that feels refreshed, radiant and beautifully rested. We’re so pleased it’s delivering that healthy glow for you.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Quite impressive imminent results! I am 46 and I could visibly see big difference after 30 mins of having the mask on. I have tried quite a few brands but this was the only one that really had top results.
Dear Customer,
Thank you for taking the time to share your experience.
We’re delighted to hear you noticed such impressive results so quickly and that the Spicule Collagen Infusion Mask stood out amongst other masks you’ve tried. Knowing you could see a visible difference after just 30 minutes is wonderful to hear, especially as this treatment was designed to help leave skin looking lifted, plumped and beautifully refreshed.
Best wishes,
Jack
Sarah Chapman Customer Care
I love this serum, which I use every night. I have had no adverse reaction whatsoever and feel it has certainly made my skin tone and wrinkles much better. Thank you.
Dear Angela,
Thank you so much for sharing your experience with us. We are delighted to hear how much you are enjoying your serum and that it has become part of your evening routine.
It’s wonderful to hear that you have experienced improvements in both your skin tone and the appearance of wrinkles, whilst still feeling comfortable and gentle on your skin. Consistency really can make such a difference, so it’s lovely to know it is working so well for you.
Thank you again for taking the time to leave your review and for being part of the Sarah Chapman community.
Best wishes,
Jack
Sarah Chapman Customer Care
I’ve have been using this daily for a number of years. I love how it sinks in to my skin and make it glow - even at 73! It’s the perfect base for foundation too. Like all Sarah Chapman products it’s feels great on my skin, it moisturises well without leaving a residue. Suits all skins. Highly recommend.
Dear Lousie,
Thank you for sharing your review.
We are delighted to hear that this has remained a daily favourite in your routine over the years. Hearing that it leaves your skin feeling nourished, radiant and creates the perfect base for foundation is lovely feedback to receive.
Thank you for your recommendation and for being such a valued part of the Sarah Chapman community.
Warmest wishes,
Jack
Sarah Chapman Customer Care
The product is very effective on me, a very thin layer under eye area. I have been using it for 8 months, my eye wrinkles are less obvious and deep. Will keep continue using it. Apply very thin layer is enough - too much on oily skin will create pimples.
Dear Cherry,
Thank you for taking the time to share your experience.
We are delighted to hear that you have been enjoying such visible results and that it has become a valued part of your routine.
All the Best
Jack
Sarah Chapman Customer Care
Love all Sarah chapman products..been using lots of them for at least 7 years
Fabulous products & I’m old they really help my skin. I forgot how brilliant the over night facial was, until I used it again. Magnificent 🩷
Dear Maureen,
Thank you so much for your wonderful review and for being such a loyal Sarah Chapman customer for the past 7 years. Your continued support truly means so much to us.
We are delighted to hear how much you are enjoying the Spicule Collagen Infusion Mask and that your skin continues to respond so beautifully to the products.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Loving this product - genuinely does what it says - my skin is looking healthy, radiant, smooth - such an improvement - will definitely be reordering in the future!
Dear Customer,
Thank you so much for your review. We are delighted to hear that Overnight Facial is delivering such beautiful results for your skin.
It is fantastic to know you are noticing improvements in radiance, smoothness, and overall skin health, as this is exactly what the formula was designed to support while you sleep.
We truly appreciate your support and are so pleased to hear you will be reordering in the future.
Warmest wishes,
Jack
Sarah Chapman Customer Care
I love this product, its there to protect my skin with the added extra of a healthy glow. I have had so many nice comments when I use this, that it will become a permanent addition for me.
Dear Customer,
Thank you so much for your wonderful review. We are delighted to hear that Skin Insurance SPF 30 Tinted has become such a valued part of your routine.
It is lovely to know you are enjoying both the skin protection and the healthy glow it gives, and even better to hear you have received so many compliments while wearing it. Creating products that combine high-performance skincare with beautiful everyday wearability is so important to us.
We are thrilled it has earned a permanent place in your skincare routine.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Lovely balm texture. Leaves lips well hydrated, soft and plump.
Dear Lilian,
Thank you for your lovely review of our Overnight Lip Concentrate.
It is wonderful to know the formula is delivering such nourishing results, especially overnight when the lips can benefit from extra care and restoration.
Warmest wishes,
Jack
Sarah Chapman Customer Care
I have used the eye cream on and off for a while, but recently bought a new one, so glad I did, because as soon as you put the eye cream on around the eye area it really makes a difference, the area around the eye becomes plumper and smoother, less dry and brighter. A little goes a long way, just a small pump and pat it around the eye areas, so it will last a fair while. Will defiantly purchase again.
Dear Joby,
Thank you so much for your review.
We are delighted to hear that you have rediscovered Eye Recovery and are seeing such beautiful results around the eye area.
It's a great way to plump, smooth, and brighten the delicate eye area, which is often prone to dryness. We completely agree that a little goes a long way, making it such a great addition to a daily routine.
Thank you again for your support, and we are so pleased to hear you will be purchasing again.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Such a wonderful serum. I use this daily and it is a great start to my morning skincare routine.
Dear Rebecca,
Thank you for taking the time to share your review.
We are so pleased to hear that Morning Facial has become such an important part of your daily routine.
We hope it continues to leave your skin feeling nourished, radiant, and perfectly prepared for the day ahead.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Amazing addition to my skincare. I mix a couple of pumps with my morning facial serum. Especially good to use when seasons change. Love it.
Dear Rebecca,
Thank you so much for your wonderful review. We are delighted to hear that the Intense Hydrating Booster has become such a great addition to your skincare routine.
We are so pleased you are enjoying the results and the flexibility of the formula.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Wonderful serum! I wake up glowing when I use this. It smells lovely and feels beautiful on my skin
Dear Rebecca,
Thank you for your review.
We are delighted to hear how much you are enjoying your serum and that you are waking up to beautifully glowing skin after use.
Creating products that feel indulgent whilst delivering real skincare benefits is at the heart of Skinesis.
Thank you again for taking the time to share your experience with us.
All the Best
Jack
Sarah Chapman Customer Care
This is such a lovely cleanser. It leave my skin fresh and clean without feeling tight or dry. Such a great product.
Dear Rebbecca,
Thank you for your kind review. We are so pleased to hear how much you are enjoying your cleanser and that it is leaving your skin feeling beautifully fresh, comfortable and balanced after every use.
Creating formulas that cleanse thoroughly whilst maintaining the skin’s moisture barrier is incredibly important to us, so it is wonderful to know your skin feels clean without any tightness or dryness.
Thank you again for taking the time to share your experience.
Best wishes,
Jack
Sarah Chapman Customer Care
I love this mask so much l have ordered more while on special for myself and for gifts.
Has a tingling sensation that's completely normal and not unpleasant the results are so Lifted and Hydrating for a home spa like feel.
Dear Flo,
Thank you for your glowing review. We are delighted to hear how much you are loving the mask and that you have stocked up for yourself and as gifts whilst it is on special.
Dear Flo,
It is wonderful to know you are seeing such instantly lifted, hydrated and radiant results after use.
We love that it brings that indulgent home-spa moment to your routine whilst still delivering visible skincare results.
Thank you again for sharing your experience with us and for introducing others to Skinesis too.
All the Best
Jack
Sarah Chapman Customer Care
I adore this mask it's the best l have tried and lve already ordered more. This gives a fantastic instant hydrated and glowing skin immediately after removal.
A truly beautiful way to pamper yourself at home.
Dear Flo,
Thank you for your wonderful review. We are so pleased to hear how much you are loving the mask and that it has already become a skincare essential within your routine.
It is fantastic to know you are seeing that immediate hydration and radiant glow after use. This treatment was designed to deliver that professional facial feeling from the comfort of home, whilst cocooning the skin in nourishment and luminosity.
We couldn’t agree more that it is such a beautiful self-care ritual, and we are delighted you have already returned for more.
Thank you for taking the time to share your experience.
Best wishes,
Jack
Sarah Chapman Customer Care
This is the best that l have ever used, and l.have tried quite a lot. Bought one for myself and for a friend, and she loves it too! I don't normally leave reviews. However, this product is so amazing and so hydrating and easy-to-apply. The oil that comes with this is another fantastic product, even for my combination skin a great way to try it and consequently a great travel size.
Try it, you won't regret it.
Dear Flo,
Thank you so much for taking the time to share your experience. We are delighted to hear how much you are loving your products and even more special that you felt inspired to leave a review.
It is wonderful to know the formulas have become such standout products within your routine, delivering the hydration, nourishment and effortless application you were looking for.
Thank you again for your incredibly kind recommendation and for sharing the Skinesis experience with your friend as well.
All the Best
Jack
Sarah Chapman Customer Care
So much to like about this product especially the texture and ease of applying. I can see why so many folk love it. However the tint colour is too much for me. I’m fair skinned and it might look better in July/August but now - no good. I didn’t notice an example of the colour on the website when buying.
Dear Sarah,
Thank you for taking the time to share your honest feedback on Skin Insurance Tinted.
We’re so pleased to hear you enjoyed the texture, finish and ease of application, although we completely understand that finding the perfect tint match can feel very personal, particularly for fairer skin tones throughout different seasons of the year.
Your comments regarding the shade representation online are incredibly valuable, and we will ensure this feedback is shared with the wider team as we are always looking at ways to improve the customer experience and product guidance.
Thank you again for your thoughtful review, and we truly appreciate you giving the product a try.
Warmest wishes,
Jack
Sarah Chapman Customer Care
This has now become my go-to product in the evening. Nourishing, soothing and I wake up with a skin that doesn’t feel parched. Expensive, but worth every penny.
Dear Diana,
Thank you for your wonderful feedback.
We’re so pleased to hear this has become your go-to evening product and that your skin feels nourished, soothed and comfortably hydrated by morning. Supporting the skin overnight to help restore moisture and leave the complexion feeling replenished and balanced is exactly what the formula was designed to do.
We truly appreciate your comments regarding the investment in the product, and we’re delighted to hear you feel the results make it worthwhile. Thank you again for taking the time to share your experience with us.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Love this serum / overnight oil
It really feels indulgent and lush on my face, and I can definitely tell it’s helping my skin to address dryness and add deep nourishment- can’t imagine not using it now
Dear Customer,
Thank you for your beautiful feedback on Overnight Facial.
We’re delighted to hear how much your skin is loving the luxurious texture and nourishing feel of the formula. Overnight Facial was created to deliver deep overnight replenishment whilst leaving the skin feeling comforted, radiant and intensely hydrated, so it’s wonderful to know you are experiencing those benefits firsthand.
Hearing that it has become such an essential part of your routine truly means so much to us. Thank you again for taking the time to share your experience and for your kind recommendation.
Warmest wishes,
Jack
Sarah Chapman Customer Care
I have been using this eye cream on and off for a couple of years now, and it is gorgeous, I love it. As it is on the expensive side I have tried cheaper eye creams and they do not compare at all, I always come back to this one. This cream is silky smooth and does what exactly what it says. I highly recommend this product.
Dear Natasha,
Thank you for your wonderful feedback on Eye Recovery.
We’re truly delighted to hear that it continues to be a product you return to time and time again. We understand investing in skincare is a personal decision, so it means so much to know you feel the results and experience of Eye Recovery truly stand apart.
The silky texture and targeted formulation were designed to smooth, hydrate and revitalise the delicate eye area, so it’s lovely to hear it is delivering exactly what you hoped for.
Thank you again for your continued support and for taking the time to recommend the product so highly.
Warmest wishes,
Jack
Sarah Chapman Customer Care