I love love love this product - my skin feels cleaned and nourished. Almost helps me get over the loss of the Glow face elixir 😢
Works really well with the cleansing balm and my skin feels great clean but nourished and calm.
I love this product. It leaves my skin plump and smooth and is a fantastic base for makeup too.
I use Skin Insurance every day, and choose the factor 50 version from April until into October. My skin looks and feels great and I feel confident that it's protecting my skin whenever I'm outside.
It's so easy to apply, gives just enough coverage to enhance without losing the natural look of the skin.
I always recommend it to friends.
I really like this night cream. Its my first time ordering this, and i can see a difference in the morning. My skin looks well rested, and refreshed.
I love the texture of this cream I use it as part of my Sarah chapman regime. I am noticing a difference but it’s early days.
I will continue to use it will I am sure strengthen, brighten and target visible signs of ageing on my skin I have noticed slight difference. I will continue to use it. Thanks
I love this age repair concentrate it’s not greasy it glides on my skin. My skin is softer and brighter.
I love this product. It produces a lovely, even dewy glow and gives me the 50 SPF I’m looking for.
I use it in summer when I want a light coverage.
I am fair skinned and don’t find it too dark.
As with all Sarah Chapman products, the most annoying thing is I don’t know when it’s running low as you can’t see the contents.
Amazing protection incorporated into a morning moisturiser.
The texture and smell are devine by far the best overnight facial oil ive ever tried. A repeat purchase for me. Wouldnt be without it.
I use this as part of my morning routine after throughly cleansing ..my skin loves this product once again as with all of Sarah Chapman products this gentle facial oil is a must before moisturising.
Great and best start to the day using facial massage and roller invigorating my skin before following with serum ..moisturiser and SPF
These are very effective at cleansing & removing my make-up.
l really love that it has the two sides and they are very different in textures.
I have tried many sheet masks and had become quite cynical given the hype and proliferation of them - and now I’m on the second batch of these - I’ll never look back! An instant skin pick me up delivering glow and plump. A must before a night out or before that important meeting to give a dose of confidence and lift.
Dear Nicola,
Thank you for taking the time to share your experience with our Spicule Collagen Infusion Mask.
We love hearing from customers who were initially sceptical about sheet masks and then discovered just how transformative this treatment can be. It's fantastic to know that you're already on your second box and seeing the instant glow, plumping, and skin-refreshing benefits that make this mask such a favourite.
We couldn't agree more that it's the perfect treatment before a special occasion, night out, or important meeting when you want your skin to look and feel its absolute best.
We truly appreciate your support and look forward to accompanying you on your skincare journey.
All the Best
Jack
Sarah Chapman Customer Care
Amazing lip balm, I always feel my lips chopped dry, now they are way way better. I use it all time in the day, not only in the night. Its a recovery for dry lips. Will bring another one soon.
Dear Customer,
Thank you for your wonderful review. We’re delighted to hear that our Overnight Lip Concentrate has helped transform your dry, chapped lips and become a staple in your daily routine.
While it’s designed as an overnight treatment, many of our customers love using it throughout the day for an extra boost of nourishment and comfort whenever their lips need it. It’s fantastic to hear that you’ve experienced such a noticeable improvement.
Thank you for sharing your experience, and we look forward to welcoming you back for your next purchase soon.
All the best
Jack
Sarah Chapman Customer Care
This product was so amazing, I bought one as a tester and loved it so much, I bought a box of 4 :)
Dear Mrs Wetton,
Thank you for your review!
We're thrilled to hear that your first experience with the Spicule Collagen Infusion Mask impressed you so much that you came back for a full box of four.
Thank you for sharing your experience and for your continued support.
Warm regards,
Jack
Sarah Chapman Customer Care
I was excited to try this , so far so good , I’ve only been using it for a few weeks so early days.
Dear Sharon,
Thank you for your review!
We're delighted to hear you're enjoying your experience with the Neck & Chest Rejuvenating Complex so far. The neck and décolletage can often take a little longer to show visible improvements, so it's great that you're already feeling positive after just a few weeks of use.
With continued application, the formula is designed to help improve the appearance of firmness, hydration, and overall skin quality in these often-overlooked areas.
We look forward to hearing how you get on as you continue your skincare journey.
Warm regards,
Jack
Sarah Chapman Customer Care
A staple in my night time routine for years , I order it on repeat
Dear Sharon,
Thank you for your review.
We're thrilled to hear that Overnight Facial has remained a staple in your evening skincare routine for so many years. Designed to nourish, hydrate, and support the skin overnight, it's wonderful to know it continues to earn its place as a repeat purchase.
Thank you for your continued loyalty and for taking the time to share your experience.
Warm regards,
Jack
Sarah Chapman Customer Care
Where do I start , I was not expecting results after one use , This is an absolutely phenomenal product. My skin looked like I’d had a professional in salon experience , refreshed , glowing and renewed. I am now on my second pack of four, and I am hooked.
Dear Sharon,
Thank you for your wonderful review.
We're delighted to hear that you experienced such impressive results from your very first use. The Spicule Collagen Infusion Mask was developed to deliver professional-level results at home, so it's fantastic to know your skin felt refreshed, glowing, and renewed.
It's especially rewarding to hear that you're now on your second pack and continue to see such positive results.
Thank you for making the mask part of your skincare routine and for sharing your experience with our community.
Warm regards,
Jack
Sarah Chapman Customer Care
My holy grail. This is my new favourite skin care product.
It smells like a spa. Such a treat, especially at the end of the day. It glides onto the skin, feeling both luxurious and hard working at the same time. Couldn’t be without it.
Dear Donna,
Thank you for your wonderful review.
We're delighted to hear that this has become your holy grail skincare product. The luxurious aroma and sensorial experience are such an important part of the ritual, so it's lovely to know it's become a treasured part of your end-of-day routine.
We're especially pleased that you enjoy how effortlessly it glides onto the skin while delivering hardworking results. Thank you for taking the time to share your experience. We're thrilled to be part of your skincare journey.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Love the formula. Smells diving spa-like.
Dear Selina,
Thank you for your lovely review!
We're delighted to hear that you're enjoying Ultimate Cleanse. Creating that luxurious experience at home is exactly what we hoped to achieve, so it's wonderful to know that both the formula and fragrance have made your skincare routine feel like a real treat.
Thank you for taking the time to share your experience. We hope you continue to enjoy those indulgent moments with Ultimate Cleanse.
Thank you for your lovely review!
We're delighted to hear that you're enjoying Ultimate Cleanse. Creating that luxurious, spa-like experience at home is exactly what we hoped to achieve, so it's wonderful to know that both the formula and fragrance have made your skincare routine feel like a real treat.
Thank you for taking the time to share your experience. We hope you continue to enjoy those indulgent moments with Ultimate Cleanse.
All the Best
Jack
Sarah Chapman Customer Care
I am enjoying using this serum, it sinks in nicely and feels very nourishing on the skin. Too early to tell if it will minimise crepiness/sun damage on the neck and chest as it's only been a few weeks and there is a lot of work to do!
Dear Customer,
Thank you for your thoughtful review.
We're delighted to hear that you're enjoying the serum and that you're finding it nourishing and comfortable to use. It's wonderful to know that it absorbs beautifully into the skin and has already become a positive part of your routine.
As you mention, improvements in areas such as skin texture and the appearance of sun damage can take time, particularly on the neck and chest. We're pleased that you've made a great start and hope you'll continue to see benefits with consistent use over the coming weeks.
Thank you for sharing your experience, and we look forward to hearing how you get on.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Repeat purchase as I love this product! Love the texture and fragrance and the way it makes my skin feel clean and comfortable.
Hi Eleanor,
Thank you for your review.
We're delighted to hear that this has become a repeat purchase for you. It's fantastic to know that you love the texture and fragrance, and that it leaves your skin feeling both clean and comfortable after every use.
There is no greater compliment than a customer returning to a product time and time again, and we're so grateful for your continued support. Thank you for taking the time to share your experience.
Warmest wishes,
Jack
Sarah Chapman Customer Care




