






Ultimate Cleanse
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This intelligent, omega-rich cleansing balm is formulated with collagen-stimulating peptides and potent antioxidants to deep clean, condition and brighten while effectively removing all face and eye make-up.
• Dermaxyl™ boosts collagen production via advanced peptide technology
• Vitamin A (retinyl palmitate) smooths and plumps
• Omega-rich baobab and borage oils soothe and nourish
• Vitamin C-powered rosehip, meadowfoam, abyssinian and jojoba oils help to boost radiance
Description
This intelligent aromatic infusion works deep into the pores to melt impurities and remove make-up, including waterproof mascara.
Cell receptors are awakened to a powerful dose of antioxidant vitamins, collagen-boosting Dermaxyl™ peptide and de-ageing Vitamin A. Soothing omega-rich baobab and borage oils are blended with vitamin C-powered rosehip, meadowfoam, abyssinian and jojoba oils. Complexions are gently cleansed and exfoliated to help prevent pore clogging, sebum secretions are balanced and skin is nourished, radiant and soothed.
Fragranced with a unique, refreshing essential-oil blend of camphor, neroli, jasmine and rose.
How to use
Massage one pump onto dry skin (including the eye area), allowing the balm to melt all impurities and make-up. Emulsify to a milk with warm water and sweep away with a wet Professional Cleansing Mitt.
Ingredients
Actives:
Vitamin A Palmitate, Vitamin E, Coenzyme Q10, Dermaxyl™, Borage Oil, Baobab Oil, Rosehip Oil, Jojoba Oil, Abyssinian Oil, Meadowfoam Seed Oil.
Full ingredients list:
Isopropyl Palmitate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, Cetyl Ethylhexanoate, Sorbitan Oleate, PEG-10 Laurate, PEG-10 Laurate, Hydrogenated Castor Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Ceteareth-6 Olivate, Beeswax (Cera Alba), Decyl Glucoside, Simmondsia Chinensis (Jojoba) Seed Oil, Crambe Abyssinica Seed Oil, Limnanthes Alba (Meadowfoam) Seed Oil, C12-15 Alkyl Benzoate, Stearalkonium Hectorite, Water (Aqua), Cinnamomum Camphora (Camphor) Bark Oil, Eucalyptus Globulus Leaf Oil, Limonene, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Propylene Carbonate, Tribehenin, Ethanol, Ubiquinone, Tocopheryl Acetate, Juniperus Virginiana Oil, Lavandula Angustifolia (Lavender) Oil, Ceramide 2, PEG-10 Phytosterol, Adansonia Digitata Seed Oil, Borago Officinalis Seed Oil, Rosa Canina Fruit Oil, Lilium Candidum Bulb Extract, Glycerin, Retinyl Palmitate, Palmitoyl Hexapeptide-12, Linalool, Citrus Aurantium Amara (Bitter Orange) Leaf/Twig Oil, Citrus Limon (Lemon) Peel Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Citrus Aurantium Amara (Bitter Orange) Flower Oil, Citrus Nobilis (Mandarin Orange) Peel Oil, Myrtus Communis Oil, Anthemis Nobilis Flower Oil, Myrocarpus Fastigiatus Oil, Mimosa Tenuiflora Bark Extract, Cananga Odorata Flower Oil, Jasminum Officinale (Jasmine) Flower/Leaf Extract, Rosa Damascena Flower Oil.

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Customers praised this balm cleanser for effectively removing makeup, including waterproof mascara, while leaving skin clean, soft, and nourished. Many described the spa-like scent as "divine" and appreciated the luxurious texture. However, some reported pump mechanism issues and a few experienced skin sensitivity.
- It melts away makeup & leaves my skin feeling really clean.
- The smell is so calming and how the cleanser glides onto the skin
- It smells like a spa. Such a treat, especially at the end of the day.
- 5 stars: 415 (90%)
- 4 stars: 26 (6%)
- 3 stars: 7 (2%)
- 2 stars: 3 (1%)
- 1 star: 12 (3%)
This is literally the ultimate cleanser! Smells beautiful, glides onto skin, the closest you can get to a spa at home! Removes all makeup and leaves you feel so relaxed
Love it
Feels nice on the skin and washes off leaving skin soft and clean
Wonderful. This cleanser is by far the best I’ve ever tried. Wonderfully emollient to apply and equally easy to remove. My skin nearly sang with joy.
It melts away makeup & leaves my skin feeling really clean.
It’s a few years since I have purchased this cleanser, but still lived up to what I expected- great cleanser and the smell is delightful
My only cleanser. I use this twice a day and sometimes more, it is such a great product. The smell is so calming and how the cleanser glides onto the skin and cleans your skin, it suits my skin well. It really does remove make up too. I won't change this cleanser as it is perfect for my skin.
I enjoy the evening ritual of massaging this into my skin before adding a little water to lather it up. It leaves my skin clean, soft and calm.
Really nice and luxurious balm cleanser. Love the scent and texture. Takes my makeup off so easily. A high price point but worth the high performing product.
Fabulous rinse off cleanser can’t live without this product
Feels great, cleans well, pump was hard to use on the first one i had 2nd ine better
I love this after a long heavy day wearing make up as it just melts all away and great for me to do a face massage before bed. Thank you Sarah!!
This is a beautiful cleanser. It smells really nice and as a really luxurious experience. I reduced one star just because of the price. It melts into skin with a flannel gets rid of all traces of make-up so it is really effective.
Lovely cleanser so gentle.
Ultimate Cleanse is as it's name says my Ultimate cleanser. I have used this for years and my skin loves it. All traces of make up are melted away even on my eyes
The scent is delicious and my skin is refreshed cleansed and cared for.
Dear Carol,
Thank you for your review.
We're delighted to hear that Ultimate Cleanse has become your ultimate cleanser over the years. It's fantastic to know it effortlessly melts away all traces of makeup, including eye makeup, while leaving your skin feeling refreshed, nourished and beautifully cared for.
We're especially pleased that you enjoy its signature fragrance it's one of the things our customers love most about incorporating Ultimate Cleanse into their daily skincare ritual.
All the Best
Jack
Sarah Chapman Customer Care
I love love love this product - my skin feels cleaned and nourished. Almost helps me get over the loss of the Glow face elixir 😢
Dear Bonnie,
Thank you for your wonderful review!
We’re delighted to hear how much you’re loving Ultimate Cleanse and that it leaves your skin feeling beautifully cleansed, nourished and comfortable.
We completely understand how much you'll miss the Glow Face Elixir. While the Glow range has now been discontinued, the closest alternative we recommend is our Vitamin C Power Range. Designed to target dullness, uneven skin tone and the early signs of ageing, it helps restore radiance while supporting collagen production and protecting against environmental stressors. It’s a fantastic choice for achieving the luminous, healthy-looking glow you loved.
Thank you again for your continued support, and we hope you continue to enjoy your Sarah Chapman skincare journey.
All the Best
Jack
Sarah Chapman Customer Care
Great and best start to the day using facial massage and roller invigorating my skin before following with serum ..moisturiser and SPF
Dear Mandy,
Thank you for your kind review
We're delighted to hear that Ultimate Cleanse has become such an important part of your morning skincare routine.
It's fantastic to know you're enjoying the refreshing experience and that it helps prepare your skin perfectly for the rest of your regimen. We love hearing how our products fit seamlessly into our customers' daily rituals.
Thank you for sharing your experience, and we hope you continue to enjoy the benefits of Ultimate Cleanse every day.
Warmest wishes
Jack
Sarah Chapman Customer Care
My holy grail. This is my new favourite skin care product.
It smells like a spa. Such a treat, especially at the end of the day. It glides onto the skin, feeling both luxurious and hard working at the same time. Couldn’t be without it.
Dear Donna,
Thank you for your wonderful review.
We're delighted to hear that this has become your holy grail skincare product. The luxurious aroma and sensorial experience are such an important part of the ritual, so it's lovely to know it's become a treasured part of your end-of-day routine.
We're especially pleased that you enjoy how effortlessly it glides onto the skin while delivering hardworking results. Thank you for taking the time to share your experience. We're thrilled to be part of your skincare journey.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Love the formula. Smells diving spa-like.
Dear Selina,
Thank you for your lovely review!
We're delighted to hear that you're enjoying Ultimate Cleanse. Creating that luxurious experience at home is exactly what we hoped to achieve, so it's wonderful to know that both the formula and fragrance have made your skincare routine feel like a real treat.
Thank you for taking the time to share your experience. We hope you continue to enjoy those indulgent moments with Ultimate Cleanse.
Thank you for your lovely review!
We're delighted to hear that you're enjoying Ultimate Cleanse. Creating that luxurious, spa-like experience at home is exactly what we hoped to achieve, so it's wonderful to know that both the formula and fragrance have made your skincare routine feel like a real treat.
Thank you for taking the time to share your experience. We hope you continue to enjoy those indulgent moments with Ultimate Cleanse.
All the Best
Jack
Sarah Chapman Customer Care
Repeat purchase as I love this product! Love the texture and fragrance and the way it makes my skin feel clean and comfortable.
Hi Eleanor,
Thank you for your review.
We're delighted to hear that this has become a repeat purchase for you. It's fantastic to know that you love the texture and fragrance, and that it leaves your skin feeling both clean and comfortable after every use.
There is no greater compliment than a customer returning to a product time and time again, and we're so grateful for your continued support. Thank you for taking the time to share your experience.
Warmest wishes,
Jack
Sarah Chapman Customer Care
I use to be addicted to only cleansers that sud. I just could not get over the fact that if the product did not create suds it was not cleansing. Ultimate Cleanse has been very insrtumental in my rehabilitation. I have been sud free for over three years. When combined with my Rapid Radiance there no room for relapse.
Dear Lorean,
Thank you for sharing such brilliant feedback this genuinely made me smile We love your “suds free for over three years” journey.
It’s so true that many people associate foaming cleansers with feeling clean, so we’re delighted Ultimate Cleanse helped change your perspective whilst still leaving your skin beautifully refreshed, balanced and comfortable. Paired with Rapid Radiance Cleanse, it sounds like you’ve created the perfect cleansing ritual.
Thank you for being such a loyal part of the Sarah Chapman community.
Warmest wishes
Jack
Sarah Chapman Customer Care
On to my 2nd pump now and I love it. My face has never looked so clean. I use a disposable life towel and it cleans all make up away. Best cleanser I’ve ever used .
Dear Customer,
Thank you for sharing your wonderful feedback.
We’re delighted to hear you’re already onto your second bottle of Ultimate Cleanse and loving the results.
Hearing that your skin has never looked so clean and that it effortlessly removes makeup while leaving your skin feeling beautifully refreshed is exactly what we love to hear. We’re so pleased it has become your favourite cleanser.
Thank you for being part of the Sarah Chapman community.
Warm regards,
Jack
Sarah Chapman Customer Care
I’m a few months off 50 and thought I had my skin care regimen pretty much set in stone. Then I realised my favourite brand still tested on animals in China so looked for an alternative that was cruelty free and found Sarah Chapman.
I started with the ultimate cleanse and have added the whole range over a year or so. I can honestly say my skin is better now than in my thirties, the cleanser is so impressive. It smells amazing, glides on and takes off makeup with ease. My pores are tighter and my face doesn’t feel dry after use. My husband also uses this.
Give it a try as you will be hooked!
I love the smell of this ultimate cleanser. It makes my skin feel refreshed and soft. I use it everyday it is definitely making a difference to my skin.
Dear Customer,
Thank you for sharing your feedback.
We’re delighted to hear you’re enjoying Ultimate Cleanse and loving the beautiful scent as part of your daily routine. Hearing that your skin feels refreshed, soft and that you’re noticing a visible difference is exactly what we love to hear. We’re so pleased it has become such an important part of your skincare ritual
Warm regards,
Jack
Sarah Chapman Customer Care
Does everything I need and more - skin feels clean, hydrated and comfortable after use. Plus the texture and scent is so luxurious - feels like such a treat as well as being an effective cleanser.
Dear Customer,
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear your cleanser is doing everything you need and more.
Creating formulas that leave skin feeling beautifully clean, comfortable and nourished, whilst turning everyday skincare into a luxurious ritual, is exactly what we strive for. We especially love hearing that the texture and scent make it feel like such a treat to use.
All the best
Jack
Sarah Chapman Customer Care
This is such a lovely cleanser. It leave my skin fresh and clean without feeling tight or dry. Such a great product.
Dear Rebbecca,
Thank you for your kind review. We are so pleased to hear how much you are enjoying your cleanser and that it is leaving your skin feeling beautifully fresh, comfortable and balanced after every use.
Creating formulas that cleanse thoroughly whilst maintaining the skin’s moisture barrier is incredibly important to us, so it is wonderful to know your skin feels clean without any tightness or dryness.
Thank you again for taking the time to share your experience.
Best wishes,
Jack
Sarah Chapman Customer Care
Felt very nourishing on my skin which is looking great!
Dear Customer,
We’re delighted to hear that you’re enjoying Ultimate Cleanse and that it feels so nourishing on your skin. It’s wonderful to know you’re already seeing such a healthy, radiant result exactly what the formula is designed to deliver.
We’re so pleased to be part of your skincare routine.
Warmest wishes,
Jack
Sarah Chapman Customer Care






