Thank you so much for the sample of C 1 vitamin serum, l loved it and will be ordering it soon, l think l have some loyalty points, so a good product to use them .Another lovely product in your range.
Doesn’t drip and massages on well. Washes off easily and cleans well. Replaces the need for multiple cleansers. Great product.
I love this product and have repurchased it. It is so rich and nourishing on the skin. I love to gently wash my face with it before I work out. After I exercise I rinse again with this product and use the pore refiner. Also lovely for facial massage. Wonderful product!
Dear Monica,
We’re thrilled to hear this product has become a cherished part of your routine from your pre-workout cleanse to pairing it with the Pro Pore Refiner. Knowing you find it both rich and nourishing, and that it enhances your facial massage ritual, makes us so happy. It’s wonderful to hear how it supports your skin every step of the way.
Warm regards
Jack
Sarah Chapman Customer Care
A great cream. It is very nourishing and doesn’t feel light or water-based. Another lovely product by Sarah Chapman.
Dear Monica,
We’re delighted to hear you’re enjoying this cream’s rich, nourishing texture and that it delivers the luxurious feel you expect from Sarah Chapman. It’s wonderful to know it’s become another favourite in your collection.
All the best
Jack
Sarah Chapman Customer Care
This is a lovely serum. It goes on nicely and I experienced absolutely no irritation.
Dear Monica,
Thank you for your kind review of our A1 Vitamin A Power 1 Serum!
We’re so pleased to hear you’re enjoying the serum and that it applies so beautifully without any irritation. It’s wonderful to know it’s been a gentle yet effective addition to your skincare ritual.
Warm regards
Jack
Sarah Chapman Customer Care
Absolute gorgeous cream that feels nourishing without feeling greasy, and makes your skin feel smooth and rested at the same time.
Love love love there is no denying this is Sarah’s ultimate facial oil ! The scent is just delicious !
Dear Noor,
Thank you so much for your glowing words! There’s truly nothing like waking up to beautifully nourished skin after a night with our ultimate facial oil.
Here’s to many more nights of glowing, radiant skin
Warmest wishes
Jack
Sarah Chapman Customer Care
The Rapid cleanse is my go to cleanser for a deep facial cleanse, it’s creamy & warm with a subtle scent and I later it on for good two minutes before a shower. I come out with my skin looking as if I had a spa facial. In the comfort of my home.
Dear Noor,
Thank you for taking the time to share your wonderful experience with our Rapid Radiance Cleanse.
We are thrilled to hear that it has become your go-to cleanser for a spa-like cleanse at home. Our creamy and warm formula, coupled with a subtle scent, is designed to provide a luxurious and effective cleansing experience. We are glad to know that you have noticed a positive difference in your skin after using it for just two minutes.
We appreciate your support and hope to continue exceeding your expectations in the future.
Best regards,
Jack
Sarah Chapman Customer Care
i finished 4 bottles already, love this product!!!
Dear Calayah,
Thank you for your glowing review! We are thrilled to hear that you have been loving our Overnight Facial night oil and have already finished 4 bottles.
Your satisfaction is our top priority and we are grateful to have you as a loyal customer. Thank you for choosing our product and we hope to continue providing you with quality skincare in the future.
Warmest wishes
Jack
Sarah Chapman Customer Care
I have used this product for around 5 years now. It’s a lovely texture and scent and leaves skin feeling plump, nourished and hydrated. I cannot be without it as a 40 something woman.
Dear Mrs H,
Thank you for taking the time to leave a review.
We are delighted to hear that you have been a loyal user for the past 5 years and that it has been providing you with amazing results.
We couldn't agree more with your description of the product's texture and scent - it truly is a luxurious experience for the skin.
We appreciate your continued support and we hope to keep exceeding your expectations with our products.
Best regards,
Jack
Sarah Chapman Customer Care
I have used this product and the night time facial for around 5 years now. It’s a lovely texture and scent and leaves skin feeling plump, nourished and hydrated. I cannot be without it as a 40 something woman.
Dear Mrs H,
Thank you so much for taking the time to leave such a wonderful review
We are thrilled to hear that you have been a loyal user for 5 years and that it has become an essential part of your skincare routine. It's fantastic to know that you have noticed the plumping, nourishing and hydrating effects on your skin. We are glad to have you as a part of our community and we hope to continue providing you with amazing products. Have a lovely day!
Warmest wishes
Jack
Sarah Chapman Customer Care
I have used this product for around 5 years now. It’s a lovely texture and scent and leaves skin feeling plump, nourished and hydrated. I cannot be without it as a 40 something woman.
Dear Mrs H,
Thank you so much for your wonderful feedback!
The texture and scent are such important parts of the experience, and it’s fantastic to know they bring you joy while leaving your skin feeling plump, nourished, and hydrated.
we can’t wait to keep helping you glow!
Best wishes
Jack
Sarah Chapman Customer Care
I have used this product and the night time facial for around 5 years now. It’s a lovely texture and scent and leaves skin feeling plump, nourished and hydrated. I cannot be without it as a 40 something woman.
Dear Mrs H,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve been enjoying both the product and the Night Time Facial for so many years.
The texture and scent are such important parts of the experience, and it’s fantastic to know they bring you joy while leaving your skin feeling plump, nourished, and hydrated.
It’s a true pleasure to be part of your skincare routine, especially as you embrace your 40s with such confidence and care.
Thank you for your continued love and support.
Warmest wishes,
Jack
Sarah Chapman Customer Care
This is the best balm cleanser I have tried. Absolutely love the pump dispenser which is so much more hygienic than the pots used by other brands. Removes every scrap of makeup without drying out my skin. Pricy but absolutely worth it.
Dear Customer,
Thank you so much for your fantastic review! We’re thrilled to hear that our cleansing balm has become your go-to. The pump dispenser really does make a difference — not only is it super hygienic, but it also makes your skincare routine that little bit easier and more luxurious.
We designed the balm to thoroughly remove every trace of makeup while nourishing the skin, so it’s wonderful to hear it’s doing exactly that for you without any dryness.
We completely understand that quality skincare is an investment, and we’re so pleased you feel it’s absolutely worth it. Thank you for choosing Sarah Chapman and for sharing your experience — it truly means the world to us!
Warmest wishes,
Jack
Sarah Chapman Customer Care
Love this. Smells gorgeous. It's a oil but doesn't leave my skin greasy absorbs into skin. Use every night after cleanser. Beautiful product.
Dear Gloria,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how much you love the gorgeous scent and the luxurious texture of the oil. It’s designed to nourish deeply while absorbing beautifully into the skin without leaving any greasy residue the perfect balance for a pampering night-time ritual.
Using it every night after cleansing is such a lovely way to treat your skin, helping to restore and replenish while you sleep. We believe skincare should not only be effective but also a joyful sensory experience, and it sounds like this product is hitting all the right notes for you.
Thank you again for sharing your experience — it really means the world to us! If you ever need any tips or advice on how to get the most from your routine, please don’t hesitate to reach out.
All the best
Jack
Sarah Chapman Customer Care
Best cleanser out there my skin feels plump and soft after cleaning with this product.
Dear Gloria,
Thank you so much for your lovely review! We’re delighted to hear our cleanser leaves your skin feeling plump and soft that’s exactly the glow we aim for with every use.
Warmest wishes,
Jack
Sarah Chapman Customer Care
Best vitamin C I have used doesn't irritate my skin . My skin is brighter since using this.
Dear Gloria,
Thank you for your wonderful feedback! We’re so pleased to hear our Vitamin C serum has been gentle on your skin while giving you that radiant, brighter glow it’s truly one of my favourites for exactly those reasons.
Warm regards
Jack
Sarah Chapman Customer Care
Love this . Thick and creamy and glides perfectly on my skin sinks in doesn't feel greasy.
Dear Gloria,
Thank you so much for your lovely feedback! We’re thrilled to hear you love the rich, creamy texture and how effortlessly it glides and sinks into your skin without feeling greasy. That’s exactly the luxurious experience we aim for!
All the best
Jack
Sarah Chapman Customer Care
Sample sizes are so useful and this is so nourishing when my skin feels dehydrated.
Love this vitamin C serum as it is effective without irritating my skin. This sample is so useful for travelling.
Dear Eleanor,
Thank you for sharing your feedback. We’re delighted to hear you’re loving our Vitamin C serum and finding it both effective and gentle on your skin.
All the best
Jack
Sarah Chapman Customer Care
A lovely aromatic gel cream
Dear Veronique,
Thank you for your kind words about our Digital Shield. We’re so pleased you’re enjoying its aromatic gel-cream texture it’s designed to feel luxurious while helping to protect your skin from daily environmental stressors.
We truly appreciate you taking the time to share your experience.
Best wishes
Jack
Sarah Chapman Customer Care
Lovely textured mitt, but far too small to comfortably put your hand in and use.
Dear Helen,
Thank you for your feedback! We’re glad you liked the texture of the mitt, but we’re sorry to hear it didn’t fit comfortably. We truly appreciate you sharing your experience, as it helps us continue to improve our products. If there’s anything else we can assist with, please don’t hesitate to reach out.
Warm regards,
Jack
Sarah Chapman Customer Care
First time using Vit C Glow Boost. Loved it.
Dear Jane,
Thank you so much for sharing your experience! We’re thrilled to hear you loved using the Vitamin C Glow Boost — it’s such a brightening favourite for a radiant, healthy looking complexion. Here’s to many more glowing moments ahead!
Warmest wishes,
Jack
Sarah Chapman Customer Care
This is by FAR the best cleansing balm out there and love the pump mechanism of dispensing! Your skin will look brighter cleaner and so nourished !
If you need to get one Sarah Chapman product make sure it’s this !
Dear Noor,
Thank you very much for your wonderful feedback. We are delighted to hear how much you love the Cleansing Balm and find the pump dispenser both practical and enjoyable to use. It’s truly a pleasure to know it leaves your skin brighter, cleaner, and deeply nourished.
Warm regards,
Jack
Sarah Chapman Customer Care