D- Stress is a new discovery for me. It gives great relief to my face in the cold weather. It absorbs quickly and isn’t greasy. Probably a bit heavy for the summer.
I’ve been using this product for a few years now. I just love the creamy texture and it removes my makeup effortlessly, it really is the Ultimate Cleanse!
Hi Kirstin,
Thank you so much for your lovely review.
We’re delighted to hear that Ultimate Cleanse has been a trusted part of your routine for years! It’s wonderful to know you enjoy its creamy texture and effortless makeup removal exactly what we aim for in our Ultimate Cleanse.
Warmest wishes
Jack
Sarah Chapman Customer Care
Works well and blurs skin. Colour wasnt an issue even though im olive skinned . My sensitive eyes didnt like it though as it slid fown my oily skin & it seemed to lose its effect quite quickly into the day.
This moisturiser is wonderful. It is non greasy and absorbs well and is a perfect base for foundation. I find it gives an incredibly subtle brightening effect. Another fabulous product from Sarah Chapman.
Hi Rebecca,
Thank you so much for your lovely review.
We’re delighted to hear how much you’re enjoying Icon Day. It’s wonderful to know that you find it non-greasy, beautifully absorbing, and the perfect base for foundation and we’re so pleased the subtle brightening effect has made a difference to your routine.
Best wishes
Jack
Sarah Chapman Customer Care
I love this product, I have been using it for 4 months now and my skin feels amazing. I have just purchased the morning version and look forward to great results.
Hi Sandra,
Thank you so much for your lovely review.
We’re delighted to hear how much you’re enjoying Overnight Facial and that your skin feels amazing after four months of use. It’s wonderful to know you’ve now added Morning Facial to your routine.
We hope you love the results just as much.
Warm regards
Jack
Sarah Chapman Customer Care
I love this product and use it for at least one season every year. Every time I do, my skin feels plump and refreshed in the morning.
Hi E Nyx,
Thank you so much for your review.
We’re delighted to hear that this product has become a seasonal favourite in your routine, and that it leaves your skin feeling plump and refreshed each morning. It’s wonderful to know you return to it year after year.
All the best
Jack
Sarah Chapman Customer Care
I bought this as a gift for my aunt, who lives in a hot, humid subtropical area. She says it works wonderfully there: light, pleasant scent that isn’t overpowering, and the cream absorbs quickly without feeling heavy. She’s really enjoying it.
Hi E.N,
Thank you so much for sharing this thoughtful review.
We’re delighted to hear that your aunt is enjoying her gift, especially in a hot and humid climate. It’s wonderful to know that she finds the texture light, the scent beautifully subtle, and the cream quick to absorb without feeling heavy exactly the experience we aim to create.
Thank you again for choosing us for such a special gift.
Many thanks
Jack
Sarah Chapman Customer Care
My last review was deleted so here it is again.
Broke first time I used it despite watching the recommended YouTube video showing how to use. Also left bruising on my thighs (lots of little bruises). Contacted the info email address twice and received no reply. A few weeks later I emailed customer services email address regarding the broken product and bruising. I received a reply and a new bodylift was sent. No reply about bruising despite 4 emails. Been trying to get advice for 1 month now. Replacement bodylift remains unused in packaging. Would not recommend. 0 stars
Cant believe they've done a pep8 kit - love the serum so excited to use this!
Hi Maria,
Thank you so much for your lovely review!
We’re thrilled to hear how excited you are about the new 5-Night Pep⁸ Peptide Power Boost and even more delighted that you already love the serum. We hope the full set elevates your routine even further and gives you the results you’re looking for.
All the best
Jack
Sarah Chapman Customer Care
Use the ultimate cleanse religiously easy day and just a bit gutted I didn’t find it sooner! Leaves my skin feeling silky smooth, worth every penny!
Hi Hannah,
Thank you so much for your wonderful review.
We’re delighted to hear how much you’re loving Ultimate Cleanse and that it’s become such a staple in your daily routine. It’s fantastic to know it leaves your skin feeling silky smooth.
We truly appreciate your kind words.
Best wishes
Jack
Sarah Chapman Customer Care
This beautiful 24 hour Facial gift box is the perfect gift for anyone, luxurious in its packaging and the magnetic door shut design just gives it t he opulent edge, receiving the extra mitt was a lovely bonus and I adored the aesthetic of the box.
Hi Nuala,
Thank you so much for your beautiful review.
We’re delighted to hear that the 24 Hour Facial Gift Box made such a wonderful impression.
This set was designed to feel truly special. so it’s lovely to know the experience felt opulent and gift-worthy for you.
Warm regards
Jack
Sarah Chapman Customer Care
An investment for your skin care, love it with overnight facial oil and glow oil. So easy to use !!!!
Hi Noor,
Thank you so much for your lovely review.
We’re delighted to hear that you’re enjoying The Facialift and finding it such a valuable addition to your skincare routine. Pairing it with the Overnight Facial and Glow Oil is a beautiful combination.
we’re so pleased it’s helping you achieve that extra boost of radiance with ease.
Best wishes
Jack
Sarah Chapman Customer Care
Don’t know what it should do. It is nice at first beacsue you Can feel the difference but then u get used to it and then i don’t know what it is for
Hi Linnéa ,
Thank you for sharing your honest feedback with us.
I’m really sorry to hear that The Facialift hasn’t felt as effective for you after using it for a while. Your experience is important to us, so I’d love to help you get the most out of it. Here are a few thoughts:
The Facialift is designed to support skin elasticity and lift over time, rather than giving a dramatic or immediate “wow” tightening effect.
Consistency matters as to get the full benefit, it’s best to use it consistently as part of your routine. over several weeks, you should notice more subtle improvements in tone and firmness. Combining The Facialift with other supportive products like a good moisturiser and SPF can help enhance its lifting and firming effects. Make sure you’re applying it on clean, slightly damp skin and gently massaging it in can really help it absorb effectively.
Thank you again for your review it’s only by understanding your honest experience that we can support you better.
All the best
Jack
Sarah Chapman Customer Care
I ran out of the liquid facial resurfacer and noticed my skin wasn't feeling of appearing so bright. Now I have received my new bottle and I pair the liquid facial resurfacer with the ultimate cleanser for ultimate results. It works well at really cleaning my skin after I have used the ultimate cleanser, so my skin is left feeling really clean and ready for serums and moisturisers and SPF's to be absorbed better. Wouldn't be without it and the Ultimate Cleanser, they are such great products.
Hi Jo,
Thank you so much for taking the time to share your wonderful review.
We’re delighted to hear how much you’re enjoying the Liquid Facial Resurfacer, and that you noticed such a difference while without it.
Pairing it with the Ultimate Cleanser is a fantastic routine they truly complement each other to leave the skin beautifully clean, bright, and perfectly prepped for the next steps in your regimen.
It’s lovely to know these have become essentials for you.
Best wishes
Jack
Sarah Chapman Customer Care
I will be back to purchase more as these will now be part of my beauty routine on a daily basis.
Hi Nicola,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that the 24 Hr Facial products have become part of your daily beauty routine. It means the world to us that you’re loving them so much you’ll be coming back for more.
Looking forward to welcoming you back soon.
All the best
Jack
Sarah Chapman Customer Care
Morning and overnight facial have turned back the clock on my skin absolutely amazing
Hi Wendy,
Thank you so much for taking the time to share your lovely review.
We’re thrilled to hear that the Morning and Overnight Facial in our Holiday Set have helped your skin feel renewed and truly transformative. It’s wonderful to know they’re helping you turn back the clock and feel amazing in your skin.
Warmest wishes
Jack
Sarah Chapman Customer Care